Support
Stuck? Let's unstick it.
Most setup problems come down to five or six recurring causes. Start with the fixes below — if none of them apply, email us with your Client ID and we will take it from there.
Email supportEmail us
Setup, verification and MT5 questions. Include your Client ID and a description of where you are stuck.
Open emailWeltrade support
Anything involving your funds, documents or account security must go through the broker directly.
Broker legal & contactCommon problems and fixes
We never ask for your trading password, one-time codes or remote access to your device. Anyone who does is not us.
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